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FAQ'S

FREQUENTLY ASKED QUESTIONS

No, the products on the website are not customizable. Read all the features of the product before ordering them.

Step 1: Shake the liquid eyeliner well before using.

 

Step 2: Apply Magnetic Eyeliner as you normally apply your eyeliner and wait few minutes for Magnetic Eyeliner to become tacky but not wet.

 

Step 3: Start with the inner corner, gently hold lashes to eye with our Lash applicator.

 

Lash will “jump” to the magnetic liner. Place the rest of the lash on liner.

Gently remove the lash and store it in original Flashy Luxe Lash box

 

Tip: Store eyeliner tip upside down for optimal ink flow and store at room temperature

No, we recommend you take off and store in the original box before sleeping in order to get the maximum uses.

Yes, our Magnetic liner has been tested for safety. Avoid contacting with your eyes directly. Please consult with your doctor, if you have any pre-existing conditions.

 

Magnetic Lashes and Magnetic Eyeliner have not been studied for use with MRI machine. DO NOT wear Magnetic lashes or Liner in or near an MRI machine

Depending on the care, the lashes can last up to 30 Uses. Make suer you magnetize it back into the original Flashy Luxe tray provided.

No, Our lashes are 100% cruelty free. Our Mink Lashes is made from 100% pure Siberian mink hair, and obtained by gently brushing live animals without harming them.

You can cancel your order within 24 hours of placing it by emailing us at flashyluxe@yahoo.com We try our best to ship out orders quickly and once an order is dispatched we can not cancel the order.

The order is confirmed within 24 hours and delivered to the customer’s address in 7 days.

In case you receive a wrong product, put it in the package and deliver it back to us. Call our customer service representative and email us flashyluxe@yahoo.com to discuss your case for better assistance. Make sure the product is unused and unopened.

Yes, we provide express delivery.